cck1's Privacy Policy
The security of your personal information is our highest priority. cck1 keeps all your data completely confidential through SSL encryption and strict data protection measures.
Introduction & Scope
By using the cck1 platform, you are giving your consent to this privacy policy. This policy applies to cck1's website, mobile version, and all related services. The terms described here have been prepared with users in Bangladesh in mind.
We believe that protecting user privacy is the foundation of a fair and trustworthy online gaming environment. That is why cck1 operates with complete transparency in how it collects, uses, and protects your personal information. Please read this document carefully — it will tell you how your information is managed and what your rights are.
This privacy policy may be amended at any time. We will notify you appropriately of any significant changes. The latest version will always be available on this page.
What Information We Collect
cck1 may collect the following types of information to provide its services. We only collect information that is essential to operating those services.
2.1 Information You Provide Directly
Information you provide yourself during account registration or when using our services:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- Payment-related information (bKash, Nagad, Rocket, or bank account details)
- National ID card or similar document details for identity verification
2.2 Automatically Collected Information
Information collected technically while you use cck1:
- IP address and device identification information
- Browser type, operating system, and device model
- Login time, session duration, and browsing activity on the platform
- Transaction history and gaming activity records
- Data collected through cookies and similar tracking technologies
2.3 Information Received from Third Parties
We may sometimes receive relevant information from payment processors or identity verification agencies. Such information is used only to verify transactions and ensure security.
Purpose of Using Information
cck1 uses collected information for the following specific purposes. We never use your information for unnecessary or unauthorised purposes.
Account Management
Creating, verifying, and maintaining your account; confirming identity and verifying age (ensuring 21+).
Financial Transactions
Processing deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer, and maintaining financial records.
Security & Fraud Prevention
Detecting suspicious activity, protecting accounts, and preventing unauthorised transactions.
Customer Support
Resolving any issues you encounter and providing assistance via live chat and email.
Service Improvement
Analysing user experience to continuously improve the platform's services and functionality.
Legal Compliance
Complying with applicable laws and regulations, and providing necessary information upon request from authorities.
Data Storage & Security
cck1 keeps your personal information secure through industry-standard security measures. Our security infrastructure is continuously updated.
4.1 Technical Security Measures
- SSL (Secure Socket Layer) encryption — all data exchanged between your browser and our servers is encrypted
- Database encryption — stored sensitive information is kept in encrypted form
- Firewall and security monitoring systems active around the clock
- Regular security audits conducted
- Two-factor authentication available
4.2 Data Retention Period
We retain your information for as long as your account remains active. Even after account closure, certain information may be retained for as long as necessary to meet legal obligations, resolve disputes, and enforce our policies. Once legal requirements are fulfilled, information is securely deleted.
4.3 Employee Data Access Controls
cck1 employees may only access information required to perform their specific responsibilities. All employees are bound by confidentiality agreements and have received data protection training.
Sharing Information with Third Parties
cck1 does not sell your personal information or disclose it to third parties for commercial purposes. However, information may be shared with specific third parties in the following limited circumstances:
5.1 Payment Processors
Necessary financial information is shared with relevant payment providers to process transactions via bKash, Nagad, Rocket, and bank transfer. This information is used solely for processing transactions.
5.2 Identity Verification Agencies
Trusted third-party verification agencies may be used to verify a user's identity and age. This process is completely secure and confidential.
5.3 Legal Authorities
Information may be provided to relevant authorities due to court orders, government directives, or legal obligations. In such cases, we provide only the information legally required.
5.4 Technology Service Providers
Trusted technology service providers may access information to a limited extent for cloud hosting, security monitoring, or platform maintenance. All such providers are bound by confidentiality agreements with cck1.
Cookies & Tracking Technologies
The cck1 website uses cookies and similar technologies that improve your browsing experience and help the platform function correctly.
6.1 Essential Cookies
These cookies are essential for the core functionality of the website. They are used to maintain login sessions, carry out security checks, and save form data. Without these cookies, the website cannot function properly.
6.2 Functional Cookies
These cookies are used to remember your preferences such as language selection and display settings. They ensure your personalised experience.
6.3 Analytics Cookies
These cookies are used to collect anonymous statistics for analysing and improving platform usage. The information collected does not identify any specific individual.
6.4 Cookie Controls
You can disable or delete cookies from your browser settings. However, disabling essential cookies may limit some functionality of the website.
Your Rights & Choices
Every user registered with cck1 enjoys the following rights regarding their personal information. Contact our support team to exercise these rights.
Right to Access Information
You have the right to know what information cck1 holds about you and to request a copy of that information.
Right to Correct Information
If any stored information about you is incorrect, you can request that it be corrected.
Right to Delete Information
In certain circumstances, you may request that your personal information be deleted, subject to legal obligations.
Right to Object to Processing
In some cases, you have the right to object to the processing of your information and to request that its use be restricted.
Right to Data Portability
You may request to receive your personal information in a structured and readable format.
Right to Opt Out of Marketing
You may request at any time to stop receiving promotional emails or messages.
Protection of Minors
cck1 strictly provides services only to individuals aged 21 or above. We do not knowingly collect any personal information from minors.
A mandatory age verification process is in place at the time of account registration. If we become aware that a user is under 21, their account will be closed immediately and any collected information will be deleted.
If you suspect that a minor is using cck1, please notify our support team immediately.
Policy Changes & Updates
cck1 reserves the right to review and update this privacy policy as needed. The policy may be revised due to legal changes, technological developments, or changes in business processes.
For significant changes, we will notify you by email or through a clear notice on the website. Continued use of the platform after any changes will be taken to mean that you have agreed to the updated policy.
For this reason, we advise you to visit this page regularly and stay informed about the latest version.
Contact Us
If you have any questions or concerns about this privacy policy, or any requests regarding your information, please contact our support team. cck1 always treats privacy-related matters with the highest level of importance.
cck1 is always committed to ensuring the security of your information. This privacy policy reflects our accountability to your trust and confidence. Enjoy cck1 safely and with confidence.