For ages 21+

cck1's commitment to responsible gaming

Enjoy entertainment safely — cck1 is always committed to keeping you protected. Our tools and support are here for you.

Why is responsible gaming important?

Online gaming is an enjoyable form of entertainment — but when it gets out of control, it can affect your personal and family life.

cck1 believes that online gaming should always be a controlled and enjoyable experience. We want every player to enjoy games as a form of entertainment — not as a reliable source of income. Responsible gaming means staying aware of your budget, your time, and your emotions.

With Bangladeshi players in mind, cck1 has built several important tools and features to help you stay within your limits. From deposit limits to self-exclusion — everything is right at your fingertips.

Important Notice

Online gaming is for players aged 21 and above only. If you feel that gaming is affecting your daily life or financial situation, contact our support team immediately.

Remember, winning is never guaranteed — the outcome of every game is completely random. Only spend money you are prepared to lose.

Need help?

Live Chat
Available 24/7 in Bengali and English
Email Support

21+
For those aged 21 and above only. Play responsibly.

cck1's responsible gaming tools

cck1 offers the following features to keep your gaming experience safe and in control.

Deposit Limit

Set your own maximum deposit amount per day, week, or month. Once a limit is set, it takes effect immediately. To increase a limit, you will need to wait through a cooling-off period.

Time-Out Feature

Want to take a break? Use the time-out feature to temporarily close your account for a set period — from a single day up to several weeks.

Self-Exclusion

If you feel gaming is getting out of control, use self-exclusion to close your account completely for an extended period. Once this decision takes effect, the account cannot be reactivated before the set time has passed.

Loss Limit

Set the maximum amount you can lose within a given period in advance. Once this limit is reached, the system will automatically alert you.

Session Time Limit

Set a session time to prevent playing for too long in one sitting. When the time is up, the system will automatically log you out and remind you to take a break.

24/7 Support

cck1's responsible gaming team is ready to assist in Bengali and English, seven days a week, twenty-four hours a day. Contact us via live chat or at [email protected].

Recognise the signs of gaming addiction

If any of the signs below appear in you or someone close to you, it is time to seek help.

  • Repeatedly playing to recover lost money ("chasing losses")
  • Wanting to stop playing but being unable to, or feeling restless when you try
  • Spending more time on gaming by cutting back on time with family, friends, or at work
  • Taking on debt for a gaming budget or spending money without your family's knowledge
  • Lying to family or friends about your gaming habits
  • Gaming while ignoring work, studies, or daily responsibilities
  • Turning to gaming to escape stress, sadness, or loneliness
  • Playing beyond your budget and feeling regret afterwards

Tips for healthy gaming habits

cck1 wants every gaming experience to be enjoyable and safe. Follow these simple tips.

Set a budget first: Decide how much you can spend before you start playing. Set a deposit limit at cck1 so you don't go beyond your plan.

Gaming is for entertainment only: It is not right to think of online gaming as a source of income. It is a form of entertainment, just like going to the cinema or eating out.

Take regular breaks: Instead of playing for long stretches without stopping, take breaks in between. cck1's session time limit feature will help with this.

Only play with your own money: Do not game with borrowed money or funds taken from others. Always play with money set aside from your own surplus income or savings.

Accept losses: The outcome of every game is random. Placing more bets to recover lost money ("chasing") never produces a good outcome — it only increases losses.

Consider your mental state: Avoid gaming when you are angry, sad, lonely, or under stress. Making decisions in a healthy mental state is always best.

Quick Checklist

  • I have set my budget in advance
  • My deposit limit is set
  • Gaming is for entertainment, not income
  • I am taking regular breaks
  • I am not placing more bets when I lose
  • I will contact support if I need help

Protection of Minors

cck1 strictly prohibits anyone under 21 from accessing the platform and has put effective measures in place to ensure this.

Only players aged 21 and above may open an account and play at cck1. Age is verified during account registration and additional identity verification (KYC) may be requested when needed.

If you are a parent and want to prevent younger members of your family from accessing online gaming sites, use parental control software on your device and keep browser filters active.

If you suspect a minor is using your account, change your password immediately and notify cck1 support.

Strict Age Verification

cck1 confirms a person's age before allowing them to open an account. Accounts are suspended in any case where doubt arises.

Common questions about responsible gaming

Answers to questions you may have about responsible gaming are provided here.

After logging in to cck1, go to Account Settings and find the deposit limit option under the "Responsible Gaming" section. From there you can set a daily, weekly, or monthly limit. Reducing a limit takes effect immediately, but increasing a limit requires a cooling-off period.

Yes. When you activate self-exclusion at cck1, your account is fully locked for the chosen period. During this time it is not possible to log in or make a deposit. Even after the period ends, a specific process must be followed to reactivate the account.

Absolutely. Contact cck1's 24/7 live chat support or email [email protected] and the responsible gaming team will help you. They can set up self-exclusion, reduce your limits, or provide any information you need.

No. cck1 is for players aged 21 and above only. If age verification fails, an account cannot be created, and any existing account will be suspended.

A time-out is a short-term break — typically from a few days to a few weeks. Self-exclusion is long-term — generally several months or more — and the account cannot be reactivated before the set period ends. If you are genuinely concerned, self-exclusion is the right choice.

After activating self-exclusion, any remaining balance in your account — excluding bonuses — can be withdrawn. Contact [email protected] for details — the cck1 team will guide you through the full process.

Enjoy safely — cck1 is with you

Enjoy entertainment responsibly. Whether it's our games, cricket betting, or slots — everything is in a safe environment.

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